London

Policy Manager
Trust & Safety

Apply now
  • Global Affairs

  • Trust & Safety

Location

London

Job type

Permanent

What you'll do

  • Research, draft, implement, analyze, and iterate on our policies to ensure that they can be enforced consistently and at scale around the world
  • Work with key cross-functional partners to improve internal escalation processes, enforcement workflows, and tooling
  • Vet and provide feedback on new product features and launches to ensure safety is being prioritized
  • Lead high-profile and/or time-sensitive investigations into potential policy violations

Who you are

  • You have BA/BS degree
  • You have at least 5+ years of experience drafting, reviewing, and/or enforcing policies for ads, podcasts, music, video, and/or another other form of user-generated content.
  • A deep understanding of the online safety trends and global and legal landscapes
  • Previous experience handling sophisticated escalations and communicating with leadership during crisis management situations.
  • Shown ability to lead multiple projects simultaneously across time-zones.
  • A great teammate with a consistent track record to work cross functionally
  • Excellent project and stakeholder management
Apply now

Perks of being in the band

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Spotify On Tour, join your colleagues on trips to industry festivals and events.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 345 million users.