Senior User Researcher

Spotify is looking for an experienced user researcher to join our Growth team in New York. You will use research to drive our growth strategy across product, market and audience dimensions. Above all, your work will influence the future of Spotify and impact the way the world experiences music.

What you’ll do

  • Define, plan, and conduct both foundational user and market research to drive actionable changes in Spotify’s growth strategy
  • Own the qualitative research practice to identify key product / market / audience opportunities to increase our rate of user growth
  • Work in close partnership with data scientists and growth strategists to direct and enrich strategic quantitative analyses
  • Develop and innovate on our mixed-methods user research practice
  • Contribute to company-wide research strategy

Who you are

  • You have at least 5 years relevant experience, including recent experience in a research role at a consumer-focused company
  • You have a degree in HCI, Psychology, Human Computer Interaction, Social Science, or a related field
  • You have broad experience of qualitative research methods
  • You are comfortable planning, scoping, conducting, analyzing and communicating research
  • You are familiar with quantitative research methods, comfortable with metrics and A/B tests, and are able to synthesize quantitative data with qualitative user research
  • You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English)
  • You are a dedicated advocate of a user-centred approach to product development and growth strategy
  • You enjoy collaborative work in a dynamic, data-driven, creative environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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