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Researcher Algorithmic Impact & Responsibility (Senior/Staff)

Spotify is seeking an Experienced Researcher to join our Algorithmic Impact & Responsibility effort. This effort is focused on empowering Spotify teams to assess the algorithmic impact of their products on audio culture, avoid algorithmic harms and unintended data or machine learning side-effects, and better serve worldwide audiences and creators. 
Your role will be to further shape algorithmic responsibility at Spotify, set policy and processes, while developing practical methods to ensure equitable outcomes with product teams in practice. You will ensure a better understanding of Spotify’s impact, as well as product-specific auditing methods focused on equity in music and podcasts. You will increase our abilities to understand the effects of data, machine learning and recommendation choices on listener and creator communities, including topics such as information access and community growth. 
Significant cross-functional collaboration is expected, and you’ll deeply influence the way that algorithmic responsibility is operationalized at Spotify. You will work with a variety of teams, including other researchers, data scientists, product teams as well as policy and legal constituents. You will be communicating with internal and external stakeholders with differing perspectives and needs, and will translate complex open questions into concrete analysis and action.

What you’ll do

  • You will develop and iterate policy and auditing processes related to tech responsibility, algorithmic fairness and representation in the music and podcast industry. 
  • Develop strategy around cultural equity in audio and Machine Learning projects.
  • Together with policy, product and research teams, you will develop methods to assess and address potential data, model and metric inequities.
  • Define success measures and build tools that predict and track performance of strategic projects focused on algorithmic and content programming responsibility.
  • Communicate data-driven insights and recommendations to both highlight technical specialized internal and external audiences, but also non-technical audiences, through clear visualisations and presentations. 
  • Contribute to the algorithmic fairness and responsibility research community through publishing.
  • You must be comfortable reviewing or be exposed to sensitive content, and having related conversations with teams.

Who you are

  • You have demonstrated expertise within tech responsibility, and the intersection of algorithmic bias, gender and racial equity. You for example actively participate in related communities.
  • You have extensive leadership experience.
  • You deeply care about the translation of abstract research, or high-level calls to action into concrete methods, and practice. You are comfortable making concrete recommendations to teams, on the basis of solid research. You can educate and communicate convincingly, both to less experienced audiences as well as very experienced decision makers. 
  • You are passionate about music and popular culture in general. You ideally have previous experience in either representation in music, media, entertainment, cultural heritage, or projects related to misinformation spread, communities or radicalization.
  • You have extensive experience communicating complex topics to internal and external audiences with different backgrounds.
  • You are capable of tackling very loosely defined problems, and are comfortable leading and owning an ambitious long-term research agenda, while ensuring delivery of concrete short-term milestones and impact.
  • You have a PhD in a field related to (tech) law or policy, communication, information science, media studies, algorithmic responsibility, computational social science, HCI and/or Machine Learning, or equivalent experience. 
  • You have experience leading high-profile projects that aim to solve analytical problems using data from different sources, and mixed methods.
You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 299 million users.

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