Product Insights Manager, User Engagement

We are looking for an experienced insights leader to join our Product Insights team, and help drive an insights-led culture across Spotify. At User Engagement we develop world-class personalized features to connect our listeners to the right music for every moment. Your team works to bring data and insights into every decision we make.

As a Manager in Product Insights you’ll be a hands-on leader of a team of professionals from both user research and data science backgrounds, focused on improving our content recommendation products.

What you’ll do:

  • Lead a team of user researchers and data scientists, setting focus, strategy and priorities for the teams work to maximize influence and impact in the organization
  • Ensure data and insights are actionable to drive decisions across the business
  • Provide leadership and mentorship
  • Communicate data-driven insights and recommendations to key stakeholders at all levels
  • Work closely with designers, product people, engineers, marketers, and other disciplines across the company who are passionate about Spotify’s success
  • Work from New York, leading research across our global markets

Who you are:

  • You have 2+ years of experience as a people-manager
  • You have 5+ years of experience in a similar data analyst or data science role and a degree in science, statistics, economics, mathematics, or similar quantitative discipline.
  • You have worked on data science problems related to consumer technology
  • You have the technical competence to perform and coach team members in more advanced analytics
  • You have experience working with evaluative and formative qualitative research methods and are comfortable planning, scoping, conducting, analysing and communicating research
  • You are a great storyteller and communicator, and can build relationships with a diverse set of stakeholders
  • You are capable of tackling ambiguous problem spaces and challenges

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.


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