We are looking for a passionate and seasoned Program Manager to join the Data Infrastructure team — Spotify’s division that is dedicated to building out a world class data and insights platform. The Spotify experience is fueled and personalized by data. Over the last couple of years data has become an integral part of every aspect of our business. The foundations for our data and insights aspirations are our datasets. Spotify’s datasets are distributed across different teams at Spotify. We are looking for a Program Manager to run our Data Program meant to uplift the quality and usability of our data.
As the Data Program Manager you will be responsible for driving our data program focused on creating high quality, reusable datasets across the company. Your job will be to amplify the effectiveness of this complex, cross-disciplinary program, as well as collaborate with key stakeholders. You will work directly with the teams that are building and optimizing datasets used for various use-cases including product features, product analytics and machine learning applications.
Who you are:
- You have at least 4 years working in program management roles, preferably working on programs with a focus on technology or data.
- You have practical experience with agile and lean values, principles, and techniques.
- You have experience running large, cross-functional software projects and can easily communicate status at a moment’s notice.
- You are flexible, and use your judgment to apply the model and approach that best fit with the context.
- You confidently and coherently communicate across disciplines and levels within the organization, translating complex ideas for stakeholders in Design, Tech, Product, Data, Finance, Marketing, Sales, etc.
- You’re a great communicator and bring clarity to the projects you take on: defining goals and success measures, freeing up lines of communication, identifying and removing blockers, encouraging collaboration, and, most importantly, continuously looking for ways to improve how we work.
- You are the glue of a happy, productive, cross-functional team; making space for the creative work across all disciplines to happen in a transparent, open environment. You fight for the right user-centered process to achieve a practical balance of quality and speed.
What you’ll do:
- Help ensure the appropriate people are involved to improve the quality of Spotify’s most important datasets.
- Work closely with Spotify’s data teams to steer the formation of new datasets, and guide them through delivery at each stage of the data lifecycle.
- Facilitate overall roadmap planning: unpack a broad, cross-functional initiative into specific workstreams, help teams define scope, deliverables, and schedules, and coordinate release planning across multiple teams for multiple stakeholders
- Design and facilitate best in class operational processes to track and communicate progress across a program of work, ensure it is on track, facilitate decision-making, resolve blockers and surface challenges.
- Help define & track KPIs to monitor the health of the program.
- Help coordinate staffing to ensure teams are appropriately staffed.
- Coordinate with Insights and User Research teams to ensure development is data-informed.
- Craft and execute on cross-functional communications strategies for large program teams
- Find creative ways to help our teams connect with our objectives.
- Visualise the important program milestones for the delivery teams so they understand how their work fits into the overall program.
- Understand and communicate complex engineering issues and ensure they are on a path for resolution
- Coordinate project/program reviews, planning sessions, and other team events, as necessary
- Enable continuous improvement during the project, ensuring learnings are captured, shared, and integrated
We strongly believe that diversity of experience, perspectives, and background will lead to a better workplace for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to come be a part of changing the way the world listens to music.