Conversion associate, Latin America

At Spotify, we’re focused on providing the right music for every moment. We’ve connected millions of people to their favorite songs and created a service that people use to discover and share music they love. The fast-moving, high-impact Premium team at Spotify is responsible for converting free Spotify users to our paid tier Spotify Premium, which provides the world’s best music experience on all platforms.

We now seek an outstanding candidate to join the International Premium team as a Subscriptions Associate to support our local efforts to grow the subscriber base, with a focus on Latin America. The role will be based in our Miami office. The team is part of the bigger Premium team, with the mission to bring Spotify Premium to more users across the globe. Your mission will be to support the International Premium team in common regional projects and in executing the conversion plan for LatAm, with the goal of driving paid subscriber growth.

What you’ll do

  • Support with execution and idea generation of Premium conversion campaigns in LatAm including price promotions, local landing pages, and upgrade flows
  • Build, QA, test, and launch simple to highly advanced campaigns via our owned channels (email, in-app notifications, etc.)
  • Assist with project management and collaborate with design, copy, translations and analytics teams to create compelling marketing assets for our owned channels and ensure the flawless and timely launch of campaigns
  • Scope A/B tests for our campaigns, upsell assets, landing pages and funnel flows, and work with team members to implement these tests across regional channels to improve conversion
  • Collect and analyze campaign and user data from our regional campaigns to evaluate campaign performance at a local level, generate learnings and deliver reporting of the integrated campaign performance
  • Continually perform competitive analysis of omni-channel marketing best practices/trends

Who you are

  • You have at least 1-2 years relevant professional experience in email marketing, product marketing, or interactive marketing – probably in e-commerce, online media or a mobile startup.
  • You have worked on online marketing campaigns and with CRM before and are comfortable with rolling up your sleeves and executing things yourself, no matter if it’s programming an e-mail, pulling some queries or quickly adjusting an image in Photoshop.
  • You are very comfortable using a range of tools to analyse, test, and execute online marketing activities (eg. Google analytics, e-mail management/CRM and ad serving tools) and possess core skills needed to get the job done or are otherwise a quick learner (eg. basic HTML editing, copywriting, basic Photoshop/Illustrator design skills).
  • You speak English and Spanish or Portuguese fluently. Good knowledge and insights into the LatAm online consumer market is a plus.
  • You are comfortable working remotely from other team members, but even so manage to stay in sync and influence internal stakeholders by being an excellent communicator
  • You have a proven track record of leading and executing projects independently, and in getting things done in a cross-functional organization, where you are not always in direct control of all the resources and competencies to get the job done.
  • You are also self-motivated, opportunistic and scrappy and can capture and execute opportunities as they arise, even under very tight deadlines.
  • You hold a Bachelor’s Degree or a similar degree.

Please send in your resume in English.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and our creators. This is something we value deeply and we encourage everyone to be a part of changing the way the world listens to music.

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