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Customer Service

Spotify is available in 92 countries across the world. And counting. It’s our job to deliver excellent customer service to every single one of them.

We’re here to make every interaction with listeners and creators count, and to amplify their voices across the business.

We support our users where they want us to be, over email and chat, on social media, and via our dedicated Spotify Community site. And just like the rest of the business, we weave creativity and innovation into everything we do.

From writing apologies in playlists to surprising people with song recommendations, we treat every query as an opportunity to deliver meaningful and unexpected brand experiences, and ultimately, make our users smile.

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Customer Service

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For the Record

Title:On the Latest Episode of ‘Spotify: For the Record’ Anchor Podcasters Share How They Bring Their Stories to Life

ReadOn the Latest Episode of ‘Spotify: For the Record’ Anchor Podcasters Share How They Bring Their Stories to Life

Design

Title:Sean Ritzie, Design Director

ReadSean Ritzie, Design Director

HR Blog

Title:Let Your DIBs Be Your Superpower

ReadLet Your DIBs Be Your Superpower

Podcast

Title:Spot On! Episode 6: Vic Mensa

ListenSpot On! Episode 6: Vic Mensa
  1. The Band Manifesto
  2. Diversity & Belonging
  3. Being here

One band, no solo artists

It’s our culture. It’s our values. It’s who we are and what we’re not. It’s why we do things the way we do and why that matters. It’s all here in our band manifesto.